Competitive & Usability Analysis

A spec competitor analysis and usability recommendation document for an interim Finnair.com site redesign.

“Bravo Zulu”

Interactive Magic, a.k.a. iMagic, was a developer and publisher of simulation computer games founded by…

Mobility Roadmap

A comparison and contrast between desktop and mobile versions of the My Macy's portal.

Case Studies

My Macy's Mobile scope, design rationale, examples, overview and possibilities.

Usability Survey (2010)

A comprehensive survey of 1,687 portal users to determine overall usability metrics.

Governance Strategy

An outline of the needs, processes and solutions for more effective governance, oversight and accountability…

Enterprise Phonebook

This document makes the case for a single enterprise-wide employee directory, rather than maintaining many…

Usability Survey (2014)

A detailed survey of rank and file My Macy's portal users to determine the top…

UX Design Primer

A walkthrough of basic user experience design concepts, artifacts and philosophy in the context of…

Usability Survey (2016)

A detailed survey of gatekeepers to determine how they find what they're looking for on…

UX Design Process

A walkthrough of basic user experience design theory, workflow, methods and objectives.

BID Documents

Examples of Behavioral and Interactive Design (BID) documentation covering a variety of use cases associated…

Screen & Panel Tracker

A list of screens required for the Ames project, a complex, custom residential smart home…

Strategic Initiatives

This document advocates the addition of a new “Strategic Initiatives” tab on the main navigation…